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Our members are connected with us, permanently. At any moment, at any place, you can order your services, contact us via your mobile and book your tickets, your restaurant tables or even for daily assistance: you might need a Nanny for your children, an assistant for seniors, and so many more services.
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How
does it work ? |
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1.
You become a member |
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2.
You receive an order confirmation |
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3.
You receive an SMS with the linkk of our protected
wap site |
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4.
Once, you are member, you can call us, you can
order your services via your mobile. When you're
abroad you may call us at any moment or you may
leave a vocal message on one of our phone numbers
provided by Follow Me Support system. You only pay
local communication costs. |
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How
does Mobile Concierge deLuxe work? |
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Personal data protection |
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Our WAP site is secured using the SSL
(Secure Sockets Layer) protocol with a 128-bit encryption key
(the highest level currently available on the
market) |
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When you log on, the prefix
https:// and a small padlock appears in the address field.SSL insures three
things: |
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Confidentiality: It’s impossible to eavesdrop on exchanged information. |
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Integrity: It’s impossible to falsify exchanged information. |
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Authentication: It allows certainty concerning the identity of the program, the person or the company with which you are communicating. |
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Mobile Concierge deLuxe: How does it work? |
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Registration: To access Mobile Concierge deLuxe, you must first choose your plan. We will send you an sms or e-mail to access your mobile Concierge.
To pay by telephone, call: 866-718-4818. |
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Access codes:
Due to security and confidentially concerns, you must provide your username
and password each time you log in.
To facilitate entry of your password on your cellular phone, we recommend a
numeric password. |
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I have a cellular phone – how do I access Mobile Conciergerie
deLuxe? |
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Mobile Concierge deLuxe is a service for WAP
terminals. To access this
service you need a telephone compatible with the WAP Active option. Very often, new-generation cellular phones offer WAP service. Don’t hesitate to
contact your cellular service provider for additional information.
* Prices vary among providers |
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Even though I have a WAP
telephone, I can’t connect to my WAP portal. What
can I do? |
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Check that your WAP option is active with your cellular service
provider. To
do that, it’s necessary to review your telephone instruction manual. |
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I want to change my password. How do I do it? |
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We ask that you send an e-mail to info@conciergeriedeluxe.com.
To pay by telephone, call: 866-718-4818. This is the only number you can use to make payments by phone. |
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I'm connected to the Conciergerie but I’m unable to use the site. Who do I
need to contact? |
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Call our MOBILE CONCIERGE DELUXE help line at 212-202-2362 *
* Local telephone charges apply |
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How do I access Mobile Conciergerie deLuxe? |
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To access Mobile Conciergerie deLuxe, you must subscribe to the service and select a username and password. |
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What are the costs of Mobile Conciergerie deLuxe services? |
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Requests are included in your plan. Even for Elite Concierge deLuxe, We may charge additional fees if your request requires
physical assistance. In such a case, we will negotiate this with you. You will decide if yes or no, you want us to provide the service. |
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What services does Mobile Conciergerie deLuxe offer? |
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Mobile Concierge deLuxe can assist you with: |
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Luxury car rentals: Porsche, Bentley, etc. |
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Arranging your vacation: hotels, itineraries, etc. |
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Finding a Luxury hotel |
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Giving a gift to someone |
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Putting your personal property up for sale: car, jewelry, artwork, etc. |
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Assistance with document translation, interpretation, etc. |
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Optimized, personalized assistance: 24 hours a day |
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On-site chef for your receptions |
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Party and event planning |
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At-home make-up artist |
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Luxury evening gown rental |
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Tailoring |
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Personal shopper in Paris, London, Milan and several exotic locations
(Brazil, Costa Rica, Cuba,...) |
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Interior decorating |
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Luxury property rentals in every corner of the globe |
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What are Mobile Conciergerie deLuxe’s hours of
operation? |
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Mobile Conciergerie deLuxe is open 24 hours a day, seven days a week in the
USA and in Europe. For other countries, please send us an e-mail through our
WAP site or to: info@conciergeriedeluxe.com |
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Copyright Conciergerie deLuxe. Conciergerie deLuxe is a registered trademark. All rights reserved. |
